Company Philosophy


ACT Company President Tyler Nelson remembers one customer, who told him right off the bat, "If you don’t deliver what you promise, I will be your most difficult customer — you won’t like me!"

"That was OK with me because our company is up to the challenge," Tyler said. That memorable customer became one of the company’s biggest fans. He not only loved his garage floor coating, but he referred numerous friends who wanted the best flooring for their garages.

For Tyler, this encounter represents how ACT is strongly committed to taking care of its customers and simply delivering what is promised with expertise, responsiveness and professionalism. ACT’s great reputation with customers has made the company Central Florida’s market leader in delivering high-quality garage floors and commercial concrete coatings.

Whether for residential homeowners or its commercial clientele, ACT’s Core Customer Values embrace these important concepts:

The ACT company slogan is "Adhering to a higher standard." ACT President Tyler Nelson wants his company to stand out from so many today, by providing an exceptional experience, for every customer, from start to finish. His goal is to provide nothing less than the highest level of customer service on every ACT job.